The standard delivery time is usually 5–7 business days for air conditioners and 14 business days for heat pumps from the order confirmation. In case of delays (e.g., due to stock availability or seasonal fluctuations), we will inform you via email or phone.

Yes, we can provide professional installation in cooperation with certified technicians. Details about pricing and availability in your specific region are available upon request.

If interested, we can deliver orders to neighboring countries (e.g., Czech Republic, Austria, Hungary). Exact conditions and shipping costs will be specified at checkout or based on an individual agreement.

When choosing, it’s important to consider room size, window orientation, number of people in the space, and other factors. If you’re unsure, feel free to contact us – we’ll gladly assist with calculations and recommend the right model for you.

We provide a standard legal warranty for air conditioners. In case of a malfunction or service-related questions, please contact us. Together with the manufacturer or service partner, we will help resolve the issue as quickly as possible.